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Shipping

SHIPMENT PROCESSING TIME:
All orders are processed within 3 business days
Expect delays on shipments or deliveries occurring on weekends or holidays. Due to Covid-19, there has been unforeseen impacts in the shipping industry. We will inform you of any delays at the time of ordering.
We understand waiting is never fun. Please understand, I hand make each piece when your order is placed. I do try to get orders out as quickly as possible while still ensuring each piece gets the detailed attention it deserves. I greatly appreciate your patience!  
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SHIPPING RATES AND DELIVERY ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.  Shipping method utilized will be Federal Express.
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SHIPPING INSURANCE:
Insurance is included so you're covered! If damaged during shipment, a claim can be made with FedEx for repair costs or full costs.
If your board is damaged, KEEP ALL ORIGINAL SHIPPING PACKAGING to ensure the claim can be processed. If packaging is discarded, the FedEx will deny the claim and we ONLY offer our touch up option at that point.
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LOST PACKAGE:
Any lost packages by fault of shipping company will result in a claim made. Packages with a delivery confirmation is no longer the responsibility of The Bulletin Board Shop to research or send a replacement.
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WRONG ADDRESS:
If shipping is returned due to buyer's error (inaccurate address, etc), buyer will cover cost of re-shipment. The item will reship upon payment. We are not responsible for lost packages due to incorrect address provided at checkout.
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DUTIES/CLEARANCE ENTRY FEES:
For all international shipments, recipients are responsible for any customs duties or taxes in that country, which are collected by the carrier upon delivery. The shipping charges do not include any of the above fees. If a package is returned because duties/taxes are unpaid or the package is unclaimed, buyer is responsible for paying to reship the item.